These days credit card providers like you to let them know when you go overseas to help with fraud prevention so every two or three months I call them to let them know my upcoming trips.
At BOS I get a charming Scottish lady who I get straight through to, who takes all the details down, we have a nice chat and it's all very painless.
However with Barclaycard it's got progressively more and more difficult. It was fine for a while , then the operative (when you finally get through to them after lots of button pushing and listening to things you are not interested in) told me she could only take down one country at a time and I would have to ring from that country to tell her the next country I was flying to!! I then asked to speak to her supervisor - who was helpful and took down all my information.
Now however - that doesn't work - and Barclaycard insist that you can only go to one country at a time - what nonsense. I tried escalating it up the tree and sending emails but you just get a standard response which answers none of your questions.
So after 30 years with Barclaycard I've now dropped them and gone to a Marks & Spencer Mastercard - who couldn't be more helpful. They give you a discount in their shops AND they don't even want you to tell them you are going abroad!
So a well earned DITCHED HELICOPTER AWARD goes to BARCLAYCARD - goodbye.
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