"I would like to nominate Dixons for one of your Ditched Helicopter awards for the worst customer service experience I have ever had. It would take quite a while to summarise the whole horrendous saga, but in essence we bought a product that died within 3 days of purchase and nearly 4 weeks later we are still trying to get them to take it back. Apart from their voice recognition system (which basically doesn’t), you then go through an incomprehensible set of options (which aren’t the ones you need) and then finish with a litany of false, misleading and factually inaccurate information from the people on their helpdesk.
I wouldn’t buy anything from either Currys or Dixons ever again"
A well deserved lousy service Ditched Helicopter Award to Dixons
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