I first called in at the Apple store and was given 45 minutes of uninterrupted attention - answering all my questions and concerns about transferring from pc - like they will transfer all your files over for you for free and you can get Office for mac for very little, etc. etc.
He then suggested my wife and I ought to come in - and that we could make an appointment online - which we did for 12 noon on a Sunday.
We then got two hours of very patient help and advice (did you know you don't need a virus checker with Apple?)and we ended up buying what is an exquisitely designed piece of kit. The functional and aesthetic design is superb and the software is intuitive - even the packaging is a delight!
I was SO impressed - compared with the nonsense of MS - and all the bad stuff about Vista that I will probably move to Mac myself.
So - for one of the very best experiences ever I give APPLE the first ever DOUBLE GOLDEN HELICOPTER AWARD!
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