"I am moving shortly and, having been completely satisfied with Abbey's home insurance products in the past, I contacted them for a quote for the new place.
One of the first things they wanted was the postcode, which I gave. I was met with the classic 'Little Britain' "Computer says No" response!
"This is an incorrect postcode, Sir. Please can you give me the correct postcode so I can proceed with your quotation?"
So I informed them that:
a/. This was the postcode on the Estate Agent's particulars
b/. I had put this postcode into Streetmap.co.uk and it had showed me the correct location to view the property
c/. While we were talking, I put it into Multimap.co.uk and achieved the same correct result
d/. Also while we were talking, I had entered the address into the postcode finder on Royal Mail's website and it had given me the same postcode
"Ah, but my computer's telling me it doesn't recognise this postcode. Is it a new property?"
So I told them that it was approximately ten years old, but I was aware that the village in question had all its postcodes changed - about four years ago! - so I hoped their system might have caught up by now.
The poor operative had no where to go but to say once more that she couldn't proceed without a postcode that her computer deemed to be correct.
Are you surprised that I've gone elsewhere?"
A definite Ditched Helicopter Award to Abbey
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