Giving good service is nothing to do with size. My wife and I had a a few days cycling in the Yorkshire Dales recently and stayed a night at a Bed & Breakfast that was just delightful, Cowscott House. It is just an outstanding B&B with a lovely immaculate
room and delightful, helpful and welcoming hosts, Liz and Mike.
On arrival there was a cafetiere of coffee in the garden with home made cookies and the next day a gorgeous breakfast
with home made everything!
We will be back as soon as we can!
A well deserved Golden Helicopter Award goes therefore to Cowscott House
Showing posts with label roger harrop. Show all posts
Showing posts with label roger harrop. Show all posts
Tuesday, September 25, 2012
Golden Helicopter Award to The London Olympics and ParaOlympics
I know I'm a biased Brit but I thought the whole 2012 London Olympics was absolutely amazing and an outstanding example of great service - absolutely everywhere. The volunteer "Games Makers" were always helpful and appeared to be really enjoying their work, the Olympic Park was simply wonderful - and will, hopefully, become an important ongoing asset to the country for the future and the sport, of course, was phenomenal.
My wife and I had a day in the Olympic Park and decided that we should treat the journey to get there (from Oxfordshire) as part of the fun - as we might encounter lots of delays. So we went to London by the Oxford Tube - a great, every 15 minutes 24/7 coach service down the M40 (no delays) and then we caught a Thames River Clipper from the Embankment and saw London at it's best with loads of Olympics stuff on the river - and everyone smiling!
Next we went on the brand new Emirates Air Line cable car over the river (fascinating 'new' views of London) and the Docklands Light Railway - where there we more people trying to help than travellers almost! From there straight into the Olympic Park - without hardly a wait.
I also went to the final of the mens football at Wembley Stadium and the most impressive thing there was how they got 90,000 people out and away in no time atall.
So I am very proud and pleased to give a Golden Helicopter Award to the 2012 London Olympics and Para Olympics
My wife and I had a day in the Olympic Park and decided that we should treat the journey to get there (from Oxfordshire) as part of the fun - as we might encounter lots of delays. So we went to London by the Oxford Tube - a great, every 15 minutes 24/7 coach service down the M40 (no delays) and then we caught a Thames River Clipper from the Embankment and saw London at it's best with loads of Olympics stuff on the river - and everyone smiling!
Next we went on the brand new Emirates Air Line cable car over the river (fascinating 'new' views of London) and the Docklands Light Railway - where there we more people trying to help than travellers almost! From there straight into the Olympic Park - without hardly a wait.
I also went to the final of the mens football at Wembley Stadium and the most impressive thing there was how they got 90,000 people out and away in no time atall.
So I am very proud and pleased to give a Golden Helicopter Award to the 2012 London Olympics and Para Olympics
Sunday, June 03, 2012
3 x Golden Helicopter Awards to Thee exceptional Businesses
I have been especially privileged recently to work with some spectacularly impressive organisations - working in all kinds of sectors - but are linked by their laser beam focus back on the basics of business and the motivation of their people.
Three stand out both as organisations and for the outstanding leaders who run them:
Adams Foods - sell the Pilgrims’ Choice cheese and Kerrygold butter brands in the UK and have a major cheese packaging factory at Leek. They have been transformed since the arrival of their new CEO, and are simply challenging all the paradigms in their business (like setting up a demo kitchen run by a top chef in the middle of their sales floor) and seeking out every possible way to achieve sustained profitable growth. Employee relations have been transformed - and this is, perhaps, best epitomised by everyone (including the CEO) having performed in an in-house rap video!
Qalhat LNG, based in Muscat, Oman is the first major corporation to be 100% Omani. It was set up with the current CEO and since then they have achieved that all elusive aim for most of a ‘family’ culture in a hard nosed corporate environment. Very unusually everyone is the company is called by their given name, with decisions challenged and a great deal of fun in the workplace.
Acumen Law, was set up in Brighton just 5 years ago with a vision to challenge the legal practice norms for doing business and, wow, have they succeeded! Fixed price contracts, a ‘Legal Director’ scheme for companies, the extensive use of social networks, approachable, accessible and unpretentious staff, an annual business conference and a strong brand that they are now franchising countrywide to name a few.
The leaders of these three businesses: Ian Toal, Harib Al Kitani, and Penina Shepherd respectively are all remarkable, visionary, people who each epitomise the leadership traits that came from recent research which asked the question:
“Why do you follow someone?”
93% said:
"A feeling of fun, energy and excitement"
- and the three organisations they run have taken on board the first of the 4 basics of business - they are constantly striving to be truly exceptional at everything they do.
Congratulations! - and a Golden Helicopter award to each
Three stand out both as organisations and for the outstanding leaders who run them:
Adams Foods - sell the Pilgrims’ Choice cheese and Kerrygold butter brands in the UK and have a major cheese packaging factory at Leek. They have been transformed since the arrival of their new CEO, and are simply challenging all the paradigms in their business (like setting up a demo kitchen run by a top chef in the middle of their sales floor) and seeking out every possible way to achieve sustained profitable growth. Employee relations have been transformed - and this is, perhaps, best epitomised by everyone (including the CEO) having performed in an in-house rap video!
Qalhat LNG, based in Muscat, Oman is the first major corporation to be 100% Omani. It was set up with the current CEO and since then they have achieved that all elusive aim for most of a ‘family’ culture in a hard nosed corporate environment. Very unusually everyone is the company is called by their given name, with decisions challenged and a great deal of fun in the workplace.
Acumen Law, was set up in Brighton just 5 years ago with a vision to challenge the legal practice norms for doing business and, wow, have they succeeded! Fixed price contracts, a ‘Legal Director’ scheme for companies, the extensive use of social networks, approachable, accessible and unpretentious staff, an annual business conference and a strong brand that they are now franchising countrywide to name a few.
The leaders of these three businesses: Ian Toal, Harib Al Kitani, and Penina Shepherd respectively are all remarkable, visionary, people who each epitomise the leadership traits that came from recent research which asked the question:
“Why do you follow someone?”
93% said:
"A feeling of fun, energy and excitement"
- and the three organisations they run have taken on board the first of the 4 basics of business - they are constantly striving to be truly exceptional at everything they do.
Congratulations! - and a Golden Helicopter award to each
Tuesday, May 15, 2012
Golden Helicopter Ward to Days Inn, Fleet
I regularly stay at budget hotels - like Premier Inn, Travelodge, Formule 1, Hilton Express and they are all clean and give value for money.
I recently stayed at Days Inn, Fleet and the experience there was significantly better - for the same price. It was quiet, very comfortable (with many I find the rooms are hot and you can't do much about it) and the staff were particularly helpful and friendly. They also have a great video check system on the parking.
I am happy to award Days Inn, Fleet a Golden Helicopter Award
I recently stayed at Days Inn, Fleet and the experience there was significantly better - for the same price. It was quiet, very comfortable (with many I find the rooms are hot and you can't do much about it) and the staff were particularly helpful and friendly. They also have a great video check system on the parking.
I am happy to award Days Inn, Fleet a Golden Helicopter Award
Monday, October 04, 2010
Golden Helicopter Award to Swiftcover
I don't know about you but I find the whole business of insuring your car, and renewing each year, a real pain - with crazy forms to fill in and lots of wasted time.
No more!
Swiftcover are just brilliant - it's online and painless.
So I'm very happy to give a GOLDEN HELICOPTER AWARD to SWIFTCOVER
No more!
Swiftcover are just brilliant - it's online and painless.
So I'm very happy to give a GOLDEN HELICOPTER AWARD to SWIFTCOVER
Labels:
golden helicopter award,
roger harrop,
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swiftcover
Tuesday, May 11, 2010
How to Really use Powerpoint
That most used,misused and abused of presentation tools see my short video and let it enhance not detract from what you are saying....
Monday, November 02, 2009
Golden Helicopter Award
How can you describe the Scilly Islands? - sea, rocks, spray, sun, rain, wind, sea birds, seals, fresh crab, helicopter, bright blue sea, bright white beaches, jet boats, sparkling, magnificent, first landfall coming from the Americas.
We are just back from our most recent few days there which set us up for the whole year - it is simply the most restful, magnificent place on earth. It's more like the Caribbean than being in Europe and the quality of light is quite amazing.
We stay out of the outstanding Hell Bay Hotel on the smallest inhabited island, Bryher.
I have to give both the SCILLY ISLANDS and the HELL BAY HOTEL DOUBLE GOLDEN HELICOPTER AWARDS!

We are just back from our most recent few days there which set us up for the whole year - it is simply the most restful, magnificent place on earth. It's more like the Caribbean than being in Europe and the quality of light is quite amazing.
We stay out of the outstanding Hell Bay Hotel on the smallest inhabited island, Bryher.
I have to give both the SCILLY ISLANDS and the HELL BAY HOTEL DOUBLE GOLDEN HELICOPTER AWARDS!

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About Me
- Roger Harrop
- Roger Harrop, The CEO Expert, has spent over 25 years leading international business at the highest level, ultimately a plc, putting him in a unique position to deal with contemporary business challenges. He is ranked in the top 10 of Management and Strategy Speakers worldwide by Speaker Wiki and twice voted by the members of The Academy for Chief Executives 'Speaker of the Year' He is an, Oxford, UK based, international motivational business growth speaker who inspires and entertains his audiences with his acclaimed Staying in the Helicopter® programmess. Over 20000 CEOs, business leaders in 40 countries have achieved transformational change through his thought provoking and entertaining talks laced with real-life stories, anecdotes and humour. Roger is an author, accredited SME business advisor, mentor, and independent director and has run businesses for major multi-national corporations. He is a Past-President of The Professional Speakers Association, a former Vice-President of The Institution of Mechanical Engineers, and a Liveryman with The Worshipful Company of Marketers.



