tag:blogger.com,1999:blog-29758967.post9201788559331053845..comments2023-11-02T07:06:38.427-07:00Comments on profitable growth now: Some Airline Helicopter AwardsRoger Harrophttp://www.blogger.com/profile/12416606750450286353noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-29758967.post-11721188470144139892007-12-10T09:44:00.000-08:002007-12-10T09:44:00.000-08:00BA serviceI recently flew to Singapore on BA. I bo...<B>BA service</B><BR/>I recently flew to Singapore on BA. I booked with them because their web site describes the benefits of the World Traveller Plus service as including "In-seat power for laptops" and "Wider, more comfortable seats".<BR/><BR/>After take off, I discovered that the "In-seat power for laptops" required a special adaptor that BA would kindly sell to you for £99 (this was not mentioned ANYWHERE on their web site). The seats, though wider than standard class, did not recline any further and were of a uniquely uncomfortable design rendering sleep an unlikely prospect. The last straw was that the entertainment system broke 1 hour into the flight!<BR/><BR/>When I mentioned my displeasure to the cabin crew and was told that I was not the first to complain about the power adaptor and entertainment system. In fact, one stewardess told me that the entertainment system regularly broke on 747's and this was why she was flying to the USA, for her wedding anniversary, on Virgin!!!<BR/><BR/>Needless to say, I shall be following the example of BA's own staff and chosing an alternative airline next time.Tomhttps://www.blogger.com/profile/03909711823738569472noreply@blogger.com